An Orchestrated Counterfeit Attack During Ramadan

During Ramadan, My Salah Mat has faced an orchestrated attack from counterfeiters. Fake versions of our products have entered the market, utilizing Shopify websites and drop-shipping methods to exploit the increased demand for Muslim products during this holy month.

How They Did It and Why It’s Challenging to Combat

These counterfeiters aimed to evade our anti-counterfeit measures by strategically launching fake websites to avoid detection. They aggressively promoted these fake products through TikTok and Facebook ads, further fueling their scheme.

One of the most disturbing discoveries was two websites, www.mysalahmat.shop and www.mysalahmat.store, which almost replicated our official website. This has led to customer confusion, with some unknowingly purchasing counterfeit products. These websites even used Google ads to lure customers, resulting in numerous complaints about defective products or non-delivery. Fortunately, both domains have been deactivated following our reports to the registrar.

Despite our efforts to deactivate over 30 Shopify websites and report them to various platforms, including Shopify, TikTok, Facebook, and Google Ads, the battle against counterfeiters feels never-ending. These efforts drain our resources and time, impacting our ability to innovate and grow as a company.

Steps We’re Taking to Combat Counterfeiters

We are committed to fighting these counterfeit attacks and protecting our customers. Here are the actions we are taking:

• Contacting Shopify: We are working directly with Shopify to find a process to address organized criminal activity. If anyone has contacts, please let us know.
• Collaborating with TikTok: We continue to work with TikTok to remove the ads and videos promoting counterfeit products.
• Reporting and Deleting Listings: We are actively reporting and removing fake listings on Amazon and other selling platforms.
• Issuing Cease and Desist Notices: We are issuing cease and desist notices to those selling counterfeit products and will pursue further legal action if necessary.

Our Mission

My Salah Mat was founded to educate, support people, and connect with Allah (SWT). Our mission is not about making money but about leaving a legacy that helps people pass prayer on to their children, family, or friends. This mission drives us to continue creating innovative products for the Muslim community despite the challenges posed by counterfeiters.

Counterfeiters may generate traffic through fraudulent methods, but they will never match the innovation and dedication we bring to the Muslim community. Our conviction to make products that help the community will continue, no matter what obstacles we face.

Support Us

To support our efforts and ensure you are purchasing authentic My Salah Mat products, visit our official website. Your support helps us continue our mission to create meaningful products for the Muslim community. Alternatively if you have seen a Fake listing you can report it using this form - Click Here.